Service department Amanda is incredible. Going above and beyond , beyond. Thank you for everything:)
I had a very specific set of requirements for the car I wanted. We swung into the VW dealership on a rainy Wednesday night to just look and Chris came over and took our info and that lost of needs and by the next morning he had already found 3 cars that fit. I was picky and he just kept looking until he found exactly what I was looking for. They worked with me on the price and 100% met and exceeded my expectations! I recommend anyone looking for a new or used car to go see Chris!
Chris Griffitts made the car shopping experience a pleasure for a change! I got exactly what I wanted and it only took him 2 days! These guys are awesome!
We were there for a possible buyout from our current Mazda lease to hopefully get into a new Passat.Jonathan was very knowledgeable, courteous and friendly. He was happy to answer our -many- questions, take us for as many test-drives as needed and even suggested we take the car for an overnight in order to make sure it was everything we wanted to buy.Sadly, the numbers did not work in our favor and the overall cost was above our budget. Eventhough the team tried to find us the best deal but it was simply above the budget. Stephen was kind enough to come in person explain the math behind it, the costs and how we ended up with these numbers. Sadly we did not make a purchase today, but we know this is definitely where we want to be back to when our lease is over.
I would totally recommend going to Joe Machens for your next vehicle purchase! Michael Glasgow was great to work with and he got us into a vehicle that we absolutely love! I appreciate the customer service they provided!
My sales pro was DeMarcus and he was helpful, knowledgeable and low pressure. There were a few minor fixes before the car was ready and he made sure the car was all fixed and beautifully detailed. I also spoke with the sales manager who was also helpful and cooperative throughout the process. I had a great experience and would recommend these gentleman and Machens Volkswagen to everyone looking to buy or trade. Thank you DeMarcus! It was a pleasure.
Hands down! Damarkus is by far the best dealer I have ever did business with! Big pat on the back! Vw all the way! Will definitely recommend any and everyone! Make sure you ask for Damarkus!