I scheduled a service appointment for a warranted part and the crew did a super job of getting me in and out in a timely fashion. They also did a complete inspection and replaced a key fob - all for no cost. Thanks for taking care of me.
Wonderful dealership! Always great to deal with. Sale and service.
Me and my wife had a great time test driving all the cars ..our sales rep shari was very patient..and worked very hard ..great experience for us ..and we are very pleased with our new car thanks !!!!
I appreciate damarkus Cain effort in making sure I got the right car he knew my car got totaled out so I need a new one I came straight to him and that same day I drove away in a vehicle thanks to damarkus and the finance manager Anthony and Eric
I love machens Volkswagen! Everyone I have dealt with is awesome. I totally recommend them. I am a total VW fan and they are the best. I’m sorry I can’t remember the service guys name but he always goes above and beyond.
Service was done quickly. Employees took great care of town custmers. Mikey gave overview of new Tiguan and helped narrow down types of SUVs for next purchase. We love our VW Beetle convertible.
We were greeted right at the door taken care of right away they're hooked us up with exactly what we wanted overall they made sure we were happy with our choice they tried their hardest to get us what we wanted and they succeeded overall best dealership I've ever been to will not go anywhere else
I’ve been a customer at this location for a few years now. After moving from Chicago I didn’t think that I would find another dealership that makes me feel so welcomed. The staff is very friendly and are willing to do whatever is takes to please you.
I received a call from Shawn. Told me pricing. I came in they accepted my coupon I had from online and got my vehicle serviced within an hour.
I was introduced to Joe Machens Volkswagen in 2014 I have been to several local dealerships in Springfield Missouri trying to find a car for us a friend of mine told me to go to Columbia and go up there to Joe Machens Volkswagen we did and it was the best experience we've ever had before in our life car shopping those people are so great they don't put no pressure on you it's just like an extended family I bought my Volkswagen from them and I did take it to our local Volkswagen dealership twice and I will never take it back there again I choose Joe Machens in Columbia Missouri for all my car needs I drive 3 hours to take it up there to get the oil changed in it I know that sounds kind of silly but it's well worth the drive. I strongly recommend to go up to Columbia Missouri to Joe Machens.