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Service and Parts Center

At Joe Machens Volkswagen, our service and parts departments are designed to take care of you and your vehicle in a friendly and efficient manner. We know you love your VW, and so do we! Our staff has over 60 years of combined experience working with Volkswagen vehicles. That's important. It means we know Volkswagen inside and out.

Plus, our VW-Certified Technicians use Genuine Volkswagen parts at a competitive price. We offer the same high-quality parts your vehicle was built with, and We keep a large inventory of these certified parts in stock. If you'd like to order a part, you can simply fill out our online parts form.

When your vehicle needs service, make an appointment with our easy online scheduler. Need regularly scheduled maintenance? Utilize VW Service Xpress and just drop by, there's no appointment necessary. Once you pull into our state-of-the-art facility, one of our friendly advisors will greet you. Your advisor will listen to your needs and inform you of the best options for your vehicle. We'll never perform any maintenance without your permission.

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Contact Information*

Appointment Information

Service Information*

Type of Service Needed

Joe Machens Volkswagen of Columbia

1200 Vandiver Drive
Directions Columbia, MO 65202

  • Sales Call or Text: (855) 461-4061
  • Service: Call or Text (855) 475-2549
  • Parts: Call or Text (855) 475-2549

Hours

  • Monday 7:30AM-5:30PM
  • Tuesday 7:30AM-5:30PM
  • Wednesday 7:30AM-5:30PM
  • Thursday 7:30AM-5:30PM
  • Friday 7:30AM-5:30PM
  • Saturday 7:30AM-3:30PM
  • Sunday Closed





While your vehicle is being serviced, make yourself comfortable in our customer lounge. we offer free wifi along with free coffee and soda. Take a stroll through our in-store VW DriverGear shop and check out our full line of Real Volkswagen Accessories and DriverGear merchandise.

Can't wait? Our free shuttle service will take you anywhere you'd like to go within the city limits of Columbia. We'll also pick you up when your vehicle is ready.

When you pick up your vehicle, your service advisor will go over the maintenance performed and answer any questions you may have. Drive off our lot in your freshly washed vehicle (free with every service) feeling confident and safe on the road.

Questions or concerns? Please give us a call at (855) 475-2549, email a member of our staff, or fill out the contact us form - we'd love to talk with you!
Free Amenities:
  • Customer lounge with television
  • Wifi access
  • Premium coffee bar
  • Coke Freestyle soda machine
  • Car wash with service
  • Loaner vehicles, limited availability
  • Shuttle service within city limits of Columbia
  • VW DriverGear store



Call or Text Service (855) 475-2549


Tom Turner
Service Manager
Call: 573-814-6700
tom.turner@machens.com

Joe Gamblian
Service Advisor
Call or Text Me: 573-814-6724
jgamblian@machens.com

Amanda Shaw
Service Advisor
Call or Text Me: 573-814-6722
amanda.shaw@machens.com

Shawn Williams
Xpress Advisor
shawn.williams@machens.com



Call or Text Parts (855) 475-2549


Mike Stock
Parts Manager
mstock@machens.com

Michael Prince
Counter Sales
michael.prince@machens.com

Geoff Breshears
Counter Sales
geoff.breshears@machens.com



Schedule Service